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It was October 1998. Google had just been established (can you even imagine life before Google now?); Bill Clinton was facing intense questioning over the Monica Lewinsky affair and Saving Private Ryan was the top movie. As well as all of this, the main news in my small part of the universe, was, that Hillsborough Dental had officially opened its doors for the first time. I had only five patients (mostly family!) on my books and there was a lot of stress and uncertainty,...