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Hillsborough Dental Practice
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Hillsborough Dental

Terms & Conditions of Business

WHAT YOU CAN EXPECT FROM US

  • We will be polite and respectful to you
  • We will listen to you to find out what you want from us
  • We will give you a written estimate of planned treatment
  • We will do our best to keep to time and not keep you waiting
  • We will use and keep you informed of the latest techniques available in dentistry today
  • We will do our very best treatment for you and guarantee our work for one year except when provided against the dentist’s advice
  • We will apologise and try to make restitution if we fail to perform as we promised you – you can be our judge

WHAT WE EXPECT FROM YOU

  • Please be polite and respectful to us
  • Please attend appointments on time and give us one working days notice if this is not possible, otherwise we will charge a fee
  • Please arrange babysitters as we cannot treat you with unsupervised children in the surgery
  • Please pay your fees on time as we do not tolerate debtors and charge interest of 2% per month on overdue accounts
  • Please look after the work we provide with the techniques we will teach you
  • Please tell us promptly if anything about our service displeases you so we can attempt to put it right*
  • Please make the effort to refer to us other friends and relatives who you think would like what we can offer, thus ensuring the practice will continue to grow and be here for you

 

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